Refund Policy

Refund Policy

Effective Date: August 5, 2025

At Happy Lifen BD, we are committed to your satisfaction. We offer a straightforward refund policy for our Natural Heat Patch.

1. Refund Eligibility
We offer a full money-back guarantee if our Natural Heat Patch product does not work for you. To be eligible for a refund, you must have used two (2) stickers from the purchased packet. This allows you sufficient opportunity to assess the product’s effectiveness as directed.

2. How to Request a Refund
If you find that the product is not effective after using two stickers, please contact our customer service team through the contact methods provided on our website. You will need to provide:

• Your order number.
• A brief explanation of why the product did not meet your expectations.

3. Refund Process
Once your refund request is received and verified (which may involve confirming your purchase and usage), we will process your refund. The refund will be issued to your original method of payment within a certain number of business days, which will be communicated to you at the time of your request.

4. Non-Refundable Situations

• Refunds will not be issued for reasons other than the product not working as claimed (e.g., change of mind after use).
• The refund policy applies specifically to the effectiveness of the product as a pain reliever after using two stickers.

5. Shipping Costs
Original shipping costs are non-refundable.

6. Contact Us
If you have any questions about our Refund Policy, please contact us through our website.